Frequently Asked Questions (FAQ)

How do I sign up?

Get in contact us at 866-341-7001
Or send us an email to
Our customer service department is open 24/7 for your assistance.

What are your payment methods?

You can pay trough MoneyGram, Western Union, Bitcoins, money orders are available depending on the amount.

Do you offer wagering on the phone?

Of course! Our friendly and knowledgeable customer services reps are available to answer your questions 24/7/365.

Do you have racebook?

Yes, we do. As in our sports platform you will be able to place your wager online or over the phone.

Where are you guys located?

We are located in San José, Costa Rica.

What do I need to get started?

Nothing. Just give us a call to get started!

How fast can you move my players over?

We can move your player the same day. Their accounts will be ready with their pending bets, balances and settings.

How do I contact you?

You can contact us 24/7 through our toll free number 866-651-8361 or send us a message or email through our contact form.

Do you have a demo or test account?

Yes we do. It is available upon request.

Can I use a credit card to send funds?

Unfortunately, credit cards are not accepted for the moment.

Do you charge for non-active players?

No, we don’t. You get charged only for your active players on a weekly basis.

Whats the minimum number of players to start with?

You can start with just one account.

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